Ready to see Case Central in action?

The Dispute Management Functionality You Need

Evidence ‘reasonable investigation’

Process direct disputes

Single interface for all activities

Management reports and analytics

Interactive pages with intuitive layouts make investigations more efficient and help to resolve disputes faster.

Agent Dashboard

The portal home page serves as a summary dashboard for work management and insights.

Case Tracker helps dispute investigators manage their workload. Filters make it easy to narrow down results and prioritize activities.

Case Details provides a single place to access account information related to a dispute. No more need for manual lookup in other systems.

A configurable Investigation Checklist provides the process steps necessary to ensure that the reasonable investigation threshold is met.

Snapshots of case activity provide a management overview and highlight trends that may be significant.